ABOUT US
About Us – PET CARE
Who We Are
PET CARE is a dedicated supplier of high-quality pet products, serving pet owners and retailers worldwide. We are based in Guangzhou, China, and specialize in sourcing and distributing pet essentials that prioritize safety, durability, and comfort.
Our name reflects our core belief: caring for pets means caring for the details. From food accessories to grooming tools and travel gear, every product we offer is selected with your pet's well-being in mind.
Our Mission
To provide pet owners with reliable, affordable, and safe pet products without compromising on quality. We believe that every pet deserves the best care, and every owner deserves a stress-free shopping experience.
What We Offer
| Category | Examples |
|---|---|
| Feeding supplies | Bowls, slow feeders, portable water bottles |
| Grooming tools | Brushes, nail trimmers, deshedding tools |
| Travel & outdoor | Carriers, leashes, travel mats, seat covers |
| Comfort & bedding | Pet beds, blankets, crate pads |
| Health & safety | First aid kits, toothbrushes, waste bags |
We continuously expand our catalog based on customer feedback and market trends.
Our Quality Standards
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Material safety: All products are tested for common pet safety concerns (non-toxic materials, no sharp edges, durable construction)
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Supplier vetting: We work only with manufacturers who comply with basic quality control procedures
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Pre-shipment inspection: Random sampling is conducted before orders are dispatched
Note: While we strive for consistency, we always recommend inspecting items upon delivery and contacting us immediately if any issue arises.
Why Choose PET CARE
| Advantage | Description |
|---|---|
| Global shipping | We ship to most countries worldwide via trusted carriers |
| Clear policies | Transparent shipping, refund, and return policies – no hidden clauses |
| Responsive support | Email-based support with replies within 1–2 business days |
| Professional documentation | Commercial invoices, packing lists, and tracking provided for every order |
| Bulk order ready | Wholesale pricing available for retailers and resellers |
Our Location
PET CARE
Room 1801, Kaihua International Center
No. 5, Xiancun Road, the Pearl River New Town
Tianhe District, Guangzhou
Guangdong, China
This central Guangzhou location allows us to manage logistics efficiently and coordinate with manufacturers across the region.
Our Commitment to You
We are not a large corporation. We are a focused team that takes every order seriously. If there is a problem – whether shipping delay, product defect, or customs question – we will work with you to find a fair resolution.
We do not make unrealistic promises. We do not hide our policies. We simply aim to deliver what you ordered, when you ordered it, and at a fair price.
Contact Us
For questions, wholesale inquiries, or feedback:
Email: PetCareNo.1@outlook.com
Please include your order number (if applicable) and a clear description of your inquiry. We respond to every message within 1–2 business days.